Explore Lux Travel
Last updated: 07.01.2026
Explore Lux Travel (hereinafter, “the Company”) is committed to protecting the privacy of Users. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website. https://exploreluxtravel.com/ and contact forms.
Data Controller:
Our company name is: Explore Lux Travel
Our NIF: Z1906696R
Address: Carrer Arquitectura 18, L'Hospitalet de Llobregat, Barcelona, Spain.
Our social activity is: Travel consulting, planning and advice.
We collect the following types of personal information when you interact with our forms or subscribe to our communications:
| Data Category | Examples | Main Purpose |
| Identification Data | Name, surname. | Identify the User in communications. |
| Contact Information | Email address, phone number. | Responding to inquiries, sending requested information and commercial communications. |
| Navigation Data | IP address, browser information, operating system, pages visited, cookies (see Cookie Policy). | Website improvement and statistical analysis. |
We use your personal data for the following purposes:
Customer service: Respond to their inquiries, manage information requests, and provide support.
Commercial Communications: To send you information about offers, promotions and news from Explore Lux Travel (if you have given your express consent).
Legal Compliance: Comply with legal obligations or requirements of competent authorities.
Service Improvement: Perform statistical and performance analyses of the Site to improve the quality of our services and the user experience.
The processing of your data is based on the following legal grounds:
Consent: For sending commercial communications (point 2) and processing data provided through contact forms (point 1).
Compliance with a Legal Obligation: To comply with applicable regulations (point 3).
Legitimate Interest: For the improvement of the Site and the maintenance of the security of the platform (point 4).
Your data will not be shared with third parties, except in the following cases:
Service Providers: Technology or marketing service companies that act as data processors following our instructions (e.g., hosting, email marketing or web analytics services).
Public Authorities: When required by law or by court order.
The Company uses third-party services that may process data outside the European Economic Area (EEA) (e.g., email marketing platforms or hosting services in the USA).
The Company guarantees that such transfers are carried out under the following safeguards, in accordance with the GDPR:
Standard Contractual Clauses approved by the European Commission have been implemented, or other suitable safeguards exist.
We will retain your personal data for as long as necessary to fulfill the purposes described above.
Inquiry/Contact Information: They will be kept until the query has been resolved or the legal liability period has expired.
Data for commercial communications: They will be kept until the User revokes consent.
You have the right to exercise the following rights with the Company:
| Right | Description |
| Access | Obtain confirmation as to whether your data is being processed and access it. |
| Rectification | Request the modification of inaccurate or incomplete data. |
| Suppression | Request the deletion of your data when it is no longer needed. |
| Opposition | To object to the processing of your data for personal reasons, to object to direct marketing. |
| Limitation | Request the limitation of treatment in certain cases. |
| Portability | Receive your data in a structured format and have it transmitted to another responsible party. |
| Revocation of Consent | Withdraw any consent you have given for any specific purpose. |
Para ejercer estos derechos, puede enviar una solicitud por escrito a la dirección o al correo electrónico: contact@exploreluxtravel.com. Le informamos también de su derecho a presentar una reclamación ante la autoridad de control competente (en España, la AEPD).
The Company reserves the right to modify this Privacy Policy to adapt it to new legislation or case law. The updated version will be published on the Website, indicating the effective date of the modifications.
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